Tickets bought through Paribahan.com can be cancelled as per the cancellation policy below. However, as a ticket selling agent, Paribahan.com is bound to comply with the terms set by the operator/event organizer/vendor whose ticket it is selling. So, if the operator/event organizer denies refund even though claim was made within the terms mentioned here, Paribahan.com will be unable to issue such refund.
To be eligible for refund, customer must cancel the ticket and provide accurate refund information (detailed below) within a certain number of hours before the trip time, as outlined below. Customer need to present the e-ticket physically to any valid ticket counter of the bus/cruise operator to execute the cancellation of valid tickets. No cancellation is possible from online or over phone instruction.
Note: Terms and conditions of refund policy might time to time update or changed without any notice.